IPTV Billing Training Course Benefits
IPTV is a technology that is undergoing very rapid growth, providing a new manner of delivery of programming material to end consumers.
With a new technology comes the need to effectively bill for these services and a new era of programme delivery needs radical means of combining pay per view with subscription and account for the impact on billing of viewers watching advertising material.
The IPTV Billing course from LEVER explains the issues of IPTV Subscription, Advertising, Charging, Billing, Payment and more. The IPTV Billing seminar also looks briefly at the technologies used in IPTV systems.
Who Should Attend
All professionals seeking an authoritative coverage of IPTV Billing will find this IPTV Blling course or our IPTV seminar invaluable.
Course Pre-requisites
Attendees will likely have experience working in the telecoms, networking or communications industry prior to attending this course.
Non-technical attendees on this IPTV Billing course will benefit from first attending IPTV course 681: - IPTV Overview, 1-day training course. Technical staff should ideally first attend course 684: - IPTV In Depth, 2-day training course.
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IPTV Billing Course Structure
Introduction
What is IPTV?
Managed and Unmanaged IPTV
Will IPTV succeed and if so, why
Drivers for successful IPTV Providers
Free to Air
Why should users change?
- Service and Content
- Simple purchase process
- Content restriction
- Providing what customers want
Current Service Offerings
Delivery Technologies
ADSL and VDSL (Asymmetric and Symmetric Digital Subscriber Lines)
Cable TV Systems
Satellite Delivery
TDD UMTS (The Time Division Duplex version of UMTS)
WiMAX - Broadband Wireless Access
Mobile TV
Provisioning and Billing
An End to "One Size Fits All" Programming
Basic Services
Triple (or More) Play
Pay per View
Premium Channels
Subscriptions
Open Programming versus Restricted (Walled Garden)
Promotional Billing
Time of Day Tariffs
Provisioning: Single Interface
IPTV Billing Systems
Billing Data Flows
- Data Sources for Billing
- Mediation
- Rating
- Customer Care
- Revenue Assurance
- Fraud Management
A Possible Architecture
Multiple Accounts per Customer
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Usage Detail Records
Standards Bodies - Many in the Field Today
Billing for IP is still Evolving
IPDR - IP Detail Record
AMA - Automatic Message Accounting
EMR - Exchange Message Record
Inputs from the Mobile World:
- TAP - Transferred Account Procedures and
- CIBER - Cellular Intercarrier Billing Exchange Roamer
Chargeable Items
Service Activation Fee
Equipment Rental/Purchase/Maintenance
Regular Fixed Charges
Individual Event Charges
Billing by Time and/or Volume
- Duration Based Usage Charges
- Volume Based Usage Charges
Impact of Quality of Service (QoS)
Home and Away Service Provision
Charging for Data Storage
Tariff Items
Volume Discounts
Loyalty Discounts
Introductory Discounts
Charging for Non-online Billing (Bill Rendering)
Itemised Bills
Commercial Charges
Penalties for Late Payment
Disconnection and Reconnection Charges/Incentives
Adjustments (Credit or Debit)
Charge Waivers
Refunds
Impact of Advertising
Advertising Income
Charge per Advert View
Customising Advertising to Consumers
Interactive Advertising
Challenges and Opportunities
Managing Customer Expectations
Service Provisioning
Failures
A Strategy for Success
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