• High Speed Internet
• Television, either normal broadcasts, Video on Demand (VoD) or IPTV
• Telephone

Quad Play, also known as quadruple play, multi-play and 4play, adds in mobile communications services such as 3G, UMTS or 4G / WiMAX.

The essence to the success of Triple Play or Quad Play is the development of a combined business model, rather than on solving technical issues or a common standard.

Technically, the broadband standards are in place but the needs of the different services present a variety of problems for operators.

This one day triple play course explores the business models and backend processes, including customer care support and billing.

IPTV can be confused with triple play and for many operators, IPTV is the television aspect, and so this course overviews IPTV.

This triple play seminar also describes the technical challenges: voice, video, high speed data and mobile services all have different characteristics and place different burdens on the supporting network. For example, voice services are affected by delay variation, whereas packet loss or reordering has a more major effect on video and data services. Using a shared network resource such as cable or DSL requires the network to provide QoS mechanisms.

Who Should Attend
Anyone, both technical and non-technical, who requires an understanding of Triple Play and Quad Play services delivery.

Course Pre-requisites
Attendees should have some experience working in the telecoms, networking or communications industry prior to attending this course.