VoIP seminar and briefing benefits
Voice over IP (VoIP) is now experiencing unprecedented growth within IT and telecommunications and is driving organisations to unify their voice and data networks. Now, truly converged voice, data and video communications are becoming a reality.
VoIP supports the development of new applications that can dramatically enhance customer service and organisational efficiency from PBX replacement applications to Toll Bypass using VoIP gateways to allow long distance voice communications over data networks thereby bypassing call charges normally associated with the public telephone network. VoIP is a way to carry calls over an IP network and provides a number of benefits to businesses and end users including:
- System design and performance enhancements
- Cost reductions through reduced telephony expenditure as well as capital expenditure and operation and maintenance.
This seminar gives an overview of the subject of VoIP and IP telephony. We cover its basic operation and look at many of the issues that need to be considered when deploying VoIP and discuss briefly how these may be dealt with.
Why this VoIP seminar?
This unique seminar from LEVER Technology Group PLC has been developed and proven over a six year period to provide what we believe is the best VoIP briefing or VoIP seminar available in the UK on the latest VoIP technologies, the latest VoIP product and service offerings, the markets and the key vendors. The seminar also provides an awareness of the weaknesses inherent in some VoIP offerings.
Since 1999, LEVER has delivered industry-leading Voice over IP training for the UK's leading Telcos, mobile network operators, Times 100 companies and the Military.
Our VoIP seinar features live demonstrations of a range of commercial VoIP products and services.
VoIP Briefing - Seminar Topics
On completing this seminar, you will be able to:
- Identify and describe VoIP components and Technologies
- Describe the benefits and business drivers of VoIP
- Describe and understand VoIP QoS
- Describe VoIP standards
- Describe the H.323 and SIP protocols
- Compare and contrast H.323 and SIP
- Describe MGCP and Megaco
- Provide a high level overview of the VoIP marketplace
- Describe some expected future developments in VoIP
Who should attend VoIP seminars?
This Voice over IP seminar is designed for staff who will evaluate, plan, purchase or recommend VoIP products and services.
VoIP seminar pre-requisites
Delegates are assumed to have an awareness of voice systes and network services.
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VoIP Seminar 327: VoIP briefing Topics
Overview of VoIP
Voice and data convergence
Why VoIP?
Applications for VoIP
Markets for VoIP
Who uses VoIP?
Components of a VoIP system
H.323 architectural overview: Terminals, Gateways, Gatekeeper, MCUs
Status of VoIP as an emerging technology
Operating Voice over IP
The issues when operating Voice over IP
Delay, Talker overlap, Echo
Jitter, Packet loss
Out of Order Delivery
The role of Voice Processing and DSP
Real-time Transport Protocol (RTP)
The role of RTP
Real-time Transport Control Protocol (RTCP)
Implementing centralised number and dial plans
Mapping E.164 addresses to IP addresses
Introduction to Voice over IP signalling
The major architectures and standards for Voice over IP
ITU H.323
IETF SIP / SDP
MGCP and Megaco/H.248
Cisco SCCP ("Skinny")
Asterisk IAX
Current status: H.323 vs SIP vs Megaco
Understanding IP QoS
The need for QoS
Defining IP QoS
IP Integrated Services (Int-Serv)
Resource ReserVation Protocol (RSVP)
IP Differentiated Services (Diff-Serv)
The role of MPLS
Interworking Int-Serv and Diff-Serv
Common Open Policy Service (COPS)
Current Voice over IP Solutions
Classifying Voice over IP products
Mainstream VoIP manufacturers
Mainstream VoIP Gateways and PBXs
Mainstream IP-based PBXs
IP Telephony Call Agents and Softswitches
IP Soft Phones
PC IP Telephony Cards
VoIP test equipment
Developments in VoIP
Commercial IP Telephony services
Skype, Google Talk, and more
Open Source VoIP
Voice over Wi-Fi (VoWiFi)
Roaming between cellular and VoWiFi hotspots
VoiceXML applications
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