CompTIA Convergence+ Training — a 5-day Convergence+ training course

The official CompTIA Convergence+ Training Course delivered by Europe's leader in Telecoms and VoIP training

Convergence+ Training Courses  The World's ONLY CWNP GOLD Partner
Course duration: 5 days

Course Price: £2995


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Why this Convergence+ course?

This 5-day course prepares students for the CompTIA Convergence+ Certification Exam CT0-101. Beyond certification preparation, this comprehensive course gives students a thorough understanding of the essential concepts of networking, voice, and data communications and their convergence on a single network.

By studying these and other intricate details of network design, operation, and administration, from network engineering to protocols, management, and security, students will gain valuable knowledge and the experience needed to implement a complete network solution to suit a converged network environment.

Convergence+ Training Course Objectives

On completing this course, you will be able to:

Who should attend this Convergence+ course

CompTIA Convergence+ Certification has been created as a benchmark for knowledge and skills in the area of communications technologies, where IP networks are used to deliver data, voice, video, and other broadcast media. The qualification is endorsed by Avaya, Siemens, and Intel among other leading vendors.

Convergence+ Course Pre-requisites

CompTIA Network+ Certification is an essential prerequisite for this course. Candidates are also encouraged to have had 18 to 24 months of work experience in the areas of data networking, VoIP, and other convergence related technologies.

Lifetime Post-Course Support

After completing this Convergence+ training course, delegates receive lifetime post-training support from LEVER Technology Group PLC, to help them apply the technologies and skills they have learned with us, to provide career-long support, and to ensure they are better equipped for their future roles in IT and networking.

Convergence+ Training Course Content

Voice System Fundamentals

Converged Network Endpoints

General QoS Concepts

Network Performance


Physical and Logical Port Settings

Network Classifications and Topologies



Transmission Mediums

Signaling Basics

Methods of Encoding

Messaging Applications

Collaboration Applications

Computer Telephony Integration and Call Center Automation

Computer Telephony Integration Concepts

Web-Enabled Call Centers

Call Routing

Interactive Voice Response

Mobility Components

H.323 Standard for Packet Multimedia

H.323 Call Processing

Session Initiation

Rich Media Transmission Methods

Video Standards

The OSI Model Layers

Network Modules

Routers and Switches

Media Servers


Private Branch Exchange

Router Firewalls


Network Termination Device One (NT1)

Admission Control and Traffic Shaping

Session Border Controller

In-line Power Components

Access Points


Converged Network Analysis and Problem Solving

Common Symptoms and Problems

Network Performance Monitoring Tools

LAN Protocol Analyzer Operations Analyzers Overview

Traffic Management

QoS Parameters

Mean Opinion Score


Internet Firewalls



Virtual Private Networks






Demilitarized Zone


Course Quiz

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